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vAuto's RealDeal Increases Dealer Traffic 24%


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OAK BROOK, Ill.--Dealers who use vAuto's RealDeal get more online vehicle shopper interest and leads than dealerships that do not, according to results of a test conducted with AutoTrader.com.

“They affirm consumer focus group feedback that today's buyers are interested in a fair deal and a no-hassle experience at the dealership. In addition, the test results highlight the kind of market intelligence and value our partnership with vAuto brings to dealers.”

"We launched RealDeal with the belief that today's consumers wanted a fair, market-based and transparent approach to pricing and selling used vehicles," says Dale Pollak, vAuto founder. "The test results prove that dealers who embrace these principles fare better in the marketplace than those who do not."

"The results are impressive on two fronts," adds Chip Perry, AutoTrader.com CEO. "They affirm consumer focus group feedback that today's buyers are interested in a fair deal and a no-hassle experience at the dealership. In addition, the test results highlight the kind of market intelligence and value our partnership with vAuto brings to dealers."

The test, conducted in late spring this year, measured online shopper response to vehicle listings that include a RealDeal report compared to listings without one. AutoTrader.com has since made RealDeal reports a permanent fixture on listings from RealDeal dealers. Here are the test results:

  • Online shoppers are 12 percent more likely to click on AutoTrader.com listings with a RealDeal report (measured through Search Result Pages (SRPs) and Vehicle Detail Page (VDP) conversions);
  • RealDeal dealers gained a 24 percent increase in leads from online buyers (phone calls, emails, credit applications);
  • RealDeal dealers saw a 40 percent increase in online activity/engagement (website clicks, map views, printable VDPs, and AutoBiography views)

The test results also resonated with vAuto RealDeal dealers. "We noted the increase in shopper activity and interest," says Jack Anderson, used vehicle director at West Herr Automotive, Buffalo, N.Y. "But more than that, we're excited that RealDeal reports on AutoTrader.com listings send a clear and strong message to online shoppers that we offer a unique and fair-price-minded sales experience they can't get at other dealerships."

About vAuto

Headquartered in the Chicago suburb of Oak Brook, IL, vAuto also maintains a research and development center in Austin, TX. vAuto's innovative "Live Market View" technology allows dealers to manage their used-vehicle inventories based on actual supply-and-demand for their specific market. Today, more than 3,500 dealerships across the country use vAuto's pricing, appraisal, stocking and merchandising systems. Dale Pollak, vAuto's founder, is the author of two books featuring best practices and strategies for the used car department, Velocity: From the Front Line to the Bottom Line and Velocity 2.0: Paint, Pixels & Profitability.