Car-X Introduces New Service Concept to Bloomington, IL

SCHAUMBURG, Ill.--Car-X Associates Corp. has launched a new concept in Bloomington, IL in its on-going efforts to provide the best auto and tire service in the industry. The new offering is called Car-X Express Oil which features a four service bay facility that offers quick oil changes, a full range of fluid services and batteries. Car-X Express Oil is a separate building on the Car-X grounds, sharing a parking lot with the Car-X Tire and Auto Service that opened in 1997 on Towanda in Normal, IL.

“Parham is the dealer we chose in Illinois to test this concept because of his commitment to excellence in customer satisfaction”

“This concept is designed to provide the best customer service and allow customers ease and security in having all of their auto service needs answered by one great facility,�?? said Dan LeGault, Director of Training and Operations for Car-X. “We have the highest customer satisfaction in our Bloomington store and customers come to us for full service – tires, brakes, shocks, engine repairs, scheduled maintenance and electrical systems, just to name a few. The Car-X Express Oil concept allows customers to bring their car to someone they trust for an oil change.�??

The store is owned by Parham Parastaran who operates Car-X Auto Service franchises in Bloomington, Champaign, Macomb and Peoria Illinois. “Parham is the dealer we chose in Illinois to test this concept because of his commitment to excellence in customer satisfaction,�?? said Rich Brayer, Vice President, Marketing for Car-X. “He understands the consumer’s needs - service done right, at a fair price. Parham realizes that a car breaks down, but people have the problems. Parham is a people person and never lets a customer leave his store until the customer is satisfied.�?? He consistently has the highest customer satisfaction scores in the system and was named 2009 Dealer of the Year in his region.

Car-X plans further expansion with the Parastaran organization.

Car-X Auto Service was founded in 1971 and during the early years Car-X was primarily an exhaust specialist. Today we’ve adapted to providing just about any automotive repair you can imagine. Car-X Auto Service has 174 locations and has built a reputation on exceptional customer satisfaction. In fact, Car-X Auto Service was ranked the #1 automotive services franchise by Success Magazine.

The Car-X Express Oil and Car-X Tire and Auto Service Center are located at 108 S. Towanda Avenue, Normal, IL, (309) 888-9333.

For additional information, contact Rich Brayer, Direct Line: 847-273-8934 or rbrayer@carx.com

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