Audi Australia Honours Top Dealer Performance

ZETLAND, AUSTRALIA – April 13, 2010: Audi Australia has recognised the top performing dealerships of 2009 with its annual ‘Audi Mark of Excellence Awards’, presented at a gala dinner this month.

Audi Centre Canberra was awarded Metropolitan Dealer of the Year 2009, after winning the top Provincial award in both 2007 and 2008. The dealership became a fully-fledged metropolitan operation in 2009, and nevertheless Dealer Principal, Richard Rolfe, together with his team showed clear determination to stay in the number one position, and were awarded their third Mark of Excellence gong in 2009.

Audi Centre Townsville was awarded 2009 Provincial Dealer of the Year for the first time. Dealer Principal, Jason Collins, opened his brand new $2 million Audi showroom facility in March 2009, demonstrating his ongoing commitment to the growth of the brand’s sales and image in Townsville.

Audi Australia’s incoming managing director, Mr Uwe Hagen, presented the trophies, congratulating the winning dealerships, along with all Audi dealers who displayed excellence in dealership performance and professionalism across all areas of the business from sales to after-sales.

“The annual Audi Mark of Excellence Awards are our way of recognizing top performance within our network. Our dealerships are our frontline to the customer, and therefore as a premium brand, it is essential that we are all striving to offer the best customer experience possible,” Mr Hagen said.

“The entire Audi network prides itself on its culture of high performance, and clearly our sales success in Australia supports this focus.”

Audi’s general manager of sales, Andrew Doyle, says the Mark of Excellence awards aren’t a popularity contest, or an award for the most sales.

“They are designed to recognise and reward the dealership that performs the best in relation to targets across the board in the areas of sales, aftersales, customer satisfaction and, as Audi continues to grow in Australia, dealership facilities are also a focus as they need to reflect excellence within the industry,” said Mr Doyle.

And the winners are….