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General Motors Chooses OEConnection to Power Its National Fleet Maintenance Program

RICHFIELD, Ohio, June 17 -- OEConnection LLC, announces that General Motors has selected OEConnection to develop a web-based application to manage their new National Fleet Maintenance Program. This newly-created technology enables a new business opportunity between General Motors, their franchised dealers, and national fleet management companies by providing national consolidated billing. The program leverages the strength and reputation of GM dealerships to provide high-quality service and original equipment parts to fleet drivers while allowing a fleet management company to receive a single, consolidated invoice from all GM dealerships.

Jeff Comer, OEConnection Vice President, Emerging Products said, "When we learned of General Motors' desire to provide consolidated billing to their customers and automate payments to their franchises for in-dealer fleet vehicle maintenance and repair work, we responded by building upon our flexible technology framework and creating a new web-based application in just under six weeks. In addition, this product helps take our proven parts department solutions into dealership service lanes."

Using GM's National Fleet Maintenance Program, dealership service lane personnel use account-specific information to report repair order details online, including the parts and labor services performed, and initiate a claim for payment from General Motors. Billing administrative functions are streamlined by automatically verifying the dealer's RO information against account-specific requirements, and easy-to-use tracking of submitted claim history and reconciling past payments is available online. The application is integrated end-to-end allowing OEConnection to connect GM's financial systems for quick and seamless settlement between GM and the servicing dealer as well as to provide automatic billing data to the fleet management company.

Laura Poole, National Fleet Programs Manager, GM Service and Parts Operations said, "GM-SPO is always looking to provide new services to our customers and improve processes; this program is helping us build and grow our fleet business segment in a scalable and automated fashion. We anticipate it will drive more fleet business to our dealerships, and get drivers in and out more quickly. This is one more initiative for which General Motors is now partnering with OEConnection to support, streamline and improve our business processes."

The program was piloted in Chicago with one national fleet maintenance organization and local General Motors dealerships in late 2007. During the first week of June 2008, over 1,000 GM dealerships nationwide were activated on the program and GM fleet vehicle drivers are now invited to have vehicles repaired at their local General Motors dealership to capitalize on this trouble-free repair invoicing. The program and OEConnection's technology also supports other fleet management companies.