J.D. Power and Associates Dealer Satisfaction with Online Buying Services Study Ranks Dealix Corporation Highest in Overall Dealer Satisfaction for Primary New Independent Services
REDWOOD CITY, Calif., Sept. 16 -- In J.D. Power and Associates' 2005 Dealer Satisfaction with Online Buying Services Study, dealers ranked Dealix Corporation Highest in Overall Dealer Satisfaction among Primary New Online Buying Service (OBS) providers. Notably, dealers surveyed ranked Dealix highly in Dealer Support and Service, including Training, Technical Support, and Contact with the Dealership, and Business Generation, including Quantity and Speed of Leads delivered.
The 2005 J.D. Power Dealer Satisfaction with Online Buying Services Study indicates that dealers are happier with the service and quality of leads they're getting from online buying services because they make it easier for them to sell vehicles. According to the study, the incremental business dealers gain from online buying services generally comes at a lower cost than using traditional media, which is a win for dealers and indicates a bright future for the best online services.
"We're not surprised to see that dealers have given Dealix high marks in another survey," said Tommy Justice, Internet sales manager for Atlanta Classic Cars, Inc. of Atlanta, Georgia. "Dealix has consistently been our No. 1 lead provider since we started with them, and I believe they are light years ahead of all the other providers. We're even selling more cars from our Dealix leads than from our own website, which is unprecedented. This just shows how good they are."
"We are incredibly pleased to know our dealer customers are getting great value from our leads and our service," said Greg Baszucki, general manager for Dealix Corporation. "It's definitely a challenging market for today's auto dealers. Knowing that we're helping them to boost sales efficiencies and facilitate introductions with more online buyers, while making the auto buying process easier for consumers, makes all of our dedication and hard work worthwhile. I can speak for everyone on the Dealix team when I say it's our intention to continue delivering the absolute best leads and best service in the industry to our dealers."
The 2005 Dealer Satisfaction with Online Buying Services Study is based on 5,053 dealer evaluations of the online buying services they use.
About J.D. Power and Associates
Headquartered in Westlake Village, Calif., J.D. Power and Associates is an ISO 9001-registered global marketing information services firm operating in key business sectors including market research, forecasting, consulting, training and customer satisfaction. The firm's quality and satisfaction measurements are based on responses from millions of consumers annually. J.D. Power and Associates is a business unit of The McGraw-Hill Companies.
About The McGraw-Hill Companies
Founded in 1888, The McGraw-Hill Companies is a leading global information services provider meeting worldwide needs in the financial services, education and business information markets through leading brands such as Standard & Poor's, McGraw-Hill Education and BusinessWeek. The Corporation has more than 300 offices in 40 countries. Sales in 2004 were $5.3 billion. Additional information is available at http://www.mcgraw-hill.com/ .
About Dealix Corporation
Dealix Corporation, a division of The Cobalt Group Inc., is the expert and leader in automotive Internet marketing services and online sales leads. Dealix connects thousands of serious vehicle buyers with automobile dealerships, large dealer groups, and automotive manufacturers every day. Dealix owns and operates InvoiceDealers.com, one of the industry's leading auto buying portals and the largest source of Internet sales leads processed through the Dealix Lead Trading Platform(SM) (LTP), a suite of proprietary technology products and business services. The Dealix LTP processes over 2.2 million vehicle shoppers monthly from InvoiceDealers and the Dealix Lead Acquisition Network(SM), a collection of preeminent partner websites. Dealix publishes the Dealix Dealer Newsletter, the largest circulation e-newsletter in the auto industry dedicated to helping dealers sell more vehicles via the Internet. Dealix also provides market intelligence via its data analysis division, Dealix Business Intelligence(SM) (DBI). DBI's concise reports, derived from broad scale market data, provide insight into what's working in the online automotive industry, giving Dealix partners a distinct competitive advantage. For more information, visit www.dealix.com.
J.D. Power and Associates Media Relations Contacts: John Tews Director, Media Relations Troy, Michigan 248-312-4119 john.tews@jdpa.com Michael Greywitt Director, Media Relations Westlake Village, California 805-418-8526 michael.greywitt@jdpa.com Dealix Corporation Contact: Kristen M. Stanton Marketing Manager Dealix Corporation kristen.stanton@dealix.com 650-599-5548
