#1 Toyota Dealership Worldwide Speeds Ahead With SyncSurvey

Longo Toyota Adopts SyncSurvey for Customer Satisfaction Surveys

ATLANTA, May 17 -- SyncSurvey, a provider of web-enabled data collection, market research and survey software, has signed Longo Toyota, the largest single location Toyota dealer among 1300 dealers nationwide as its latest client. By switching to SyncSurvey's ResearchPro, a PDA-based survey system, Longo Toyota now conducts approximately 2,500 customer satisfaction surveys per month and has almost doubled its response rate over the same period. Longo Toyota also holds the record of largest Toyota dealership worldwide and has been the no. 1 Toyota volume dealer in the U.S. for 37 straight years.

Previously Longo relied mainly on paper surveys that took several days to collect and enter manually into a spreadsheet. Longo's Management now has instant access to same day survey results online and can address any customer issues before customers leave the premises instead of days later.

"We chose SyncSurvey for their cost-effective tools and technology, and because they gave us the same personal touch we give our own customers," said Susan Miller-Small, Guest Relations Manager, Longo Toyota. "Their team is absolutely great to work with, always available and willing to make changes to fit our exact needs," she added.

About Longo Toyota

Headquartered in El Monte, CA, Longo Toyota is an affiliate of Penske Automotive Group (PAG). The company holds several records and accolades including #1 Toyota Volume Dealer in the U.S. since 1967; #1 Certified Used Car Dealer in USA; and Toyota President's Award Winner since 1986. For more information visit www.longotoyota.com

About SyncSurvey

SyncSurvey is a leading application service provider (ASP) of web-enabled data collection, market research and survey software on handheld devices such as PDAs. The company's flexible, efficient and scalable technology solutions combine multiple-use, customized self-service software tools with portable handheld devices. Its solutions replace expensive traditional paper-based or proprietary systems with immediate actionable answers for multivariate statistical analysis. SyncSurvey's easy, fast and affordable solutions -- DataPro, SurveyPro and ResearchPro -- include pay-as-you-go, monthly or annual service packages. SyncSurvey is a division of Software Ventures LLC, an Atlanta-based software development company founded in 1999. For more information call 678-356-0209 or visit www.syncsurvey.com