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Insurance Auto Auctions Announces Relocation of Pittsburg, California Facility to Bay Point, California

SCHAUMBURG, Ill., Dec. 15, 2003 -- Insurance Auto Auctions, Inc. , a leading provider of automotive salvage and claims processing services in the United States, today announced that it has replaced its 10-year old Pittsburg, CA facility with an entirely new facility in Bay Point, CA, which is located less than 3 miles west of the old location.

The new 26-acre facility in Bay Point is 36 percent larger than the former Pittsburg location, giving it the additional capacity necessary to continue serving the San Francisco, Oakland and Bay area markets. The new location is also equipped with the company's new IT system and a much more efficient yard and office layout.

"As we've stated in prior communications, we have made a commitment to supporting our customers by enhancing our existing facilities in a cost effective manner," said Tom O'Brien, CEO of IAA. "We believe the movement of our California location to Bay Point will allow us to better serve a key customer market by continuing to provide excellent service in a new, state-of- the-art facility. This will improve both yard and office functionality for our employees, giving them the ability to spend more time on the needs of our customers. Maintaining and growing our core base of customers is essential to our long-term future, and this facility upgrade is a perfect example of our goal to improve our operations in every market in which we operate."

About Insurance Auto Auctions, Inc.

Insurance Auto Auctions, Inc., founded in 1982, a leader in automotive total loss and specialty salvage services in the United States, provides insurance companies with cost-effective, turnkey solutions to process and sell total-loss and recovered-theft vehicles. The Company currently has 74 sites across the United States.