iSKY Makes Three-Year Commitment to Automotive Youth Educational Systems

LAUREL, Md., May 22 -- iSKY, a leader in outsourced, multi- channel customer care, today announced the contribution of $30,000 over three years to Automotive Youth Educational Systems (AYES). The funds will be used in the organization's "School-to-Career" program to prepare high school students for careers in the automotive industry.

The mission of AYES is to forge structured partnerships throughout the nation between automotive dealerships and local high schools offering high quality automotive technology programs. The education the students receive prepares them equally well for advanced academic studies and for dealership employment.

"This is another opportunity for iSKY to assist its automotive clients," says Richard Hebert, president and CEO. "Dealerships today are in competition for qualified employees, not only among themselves, but also restaurants, retail outlets and other professions. These funds will be used to train a qualified automotive workforce that will position them to satisfy the needs of vehicle owners in the 21st century."

"We're pleased to welcome iSKY as a new financial partner of AYES," said Dr. Dieter Zetsche, president and CEO of Chrysler Group, DaimlerChrysler Corporation and AYES Chairman. "It's heartening to see successful companies that are willing to give back to the industry, and we appreciate iSKY's commitment, which will contribute to the growth of AYES efforts throughout the nation."

About iSKY

iSKY provides outsourced, real-time, data-driven customer care and relationship management to Global 1000 companies and e-businesses seeking to maximize customer value. Its clients include Amazon.com, Sharp Electronics, Cable & Wireless, Owens Corning and BMW.

The company creates industry-specific acquisition, retention and cross- sell programs supported by interactive one-to-one communications and dynamic data collection and analysis to transform customer care into a strategic business advantage.

iSKY Customer Relationship Associates execute these inbound and outbound programs via fully integrated, Web-enabled communications including real-time text chat, e-mail, voice over Internet Protocol, telephone and facsimile. iSKY was founded in 1984 as Sky Alland and is headquartered in Laurel, Md. For more information, visit iSKY's Web site at www.isky.com.

ABOUT AYES

Automotive Youth Educational Systems (AYES) is a partnership among participating automotive manufacturers(1), participating dealers, and selected high schools/tech prep schools. It's designed to encourage young people to consider satisfying careers in retail automotive service, and prepare them for entry-level career positions or advanced studies in automotive technology.

AYES addresses the continuing needs of automotive dealers for qualified service and autobody technicians, while it enables participating schools to ensure their technical education programs meet the highest industry-driven standards, and opens the doors to young people to life-long rewarding careers.

AYES has more than 250 schools on its roster and approximately 2800 dealers supporting the initiative in 40 states. More information is available at www.ayes.org.

(1) Audi, BMW, DaimlerChrysler, Ford, General Motors, Honda, Mercedes- Benz, Subaru, Toyota and Volkswagen are supporting partners of AYES. Other manufacturers are encouraged to join, as well.