ProcessClaims Renews Unitrin Property and Casualty Group Contract with 3-Year Partnership Agreement

    REDONDO BEACH, Calif.--Jan. 7, 2002-- ProcessClaims, the first claims solutions provider to facilitate open architecture claims processing via the Internet, announced today that Unitrin Specialty Lines Insurance has renewed its partnership agreement with ProcessClaims. The new 3-year agreement encompasses Financial Indemnity's and Charter Insurance's continued utilization of ProcessClaims' industry leading web-based claims management solution to electronically manage the claims process for field appraisers, collision repair partners, independent appraisers and other associated partners.
    "Over the past 12 months, we have seen a significant improvement in our claims process through the implementation of ProcessClaims solutions," explained John Mullen, President of Unitrin's Specialty Lines Insurance. "Together, our companies have cleared many significant hurdles, and we look forward to working together to take advantage of the opportunities that the future holds."
    "We truly value the commitment that Unitrin's SLI has made to ProcessClaims. This long-term partnership renewal agreement is a reflection of the bottom-line results that have been delivered through the close working relationship between our companies," stated Chuck Rich, President of ProcessClaims. "We look forward to working closely with Unitrin's SLI over the next 3 years to assist them with delivering on their growth plans."
    "Our commitment to streamlining the claims process has been realized through the utilization of ProcessClaims. Their technology has enabled our claims staff to spend more time on adjusting claims and less time on pushing paper," explained Michael McKinzie, Vice President of Claims for Financial Indemnity Company. "Through the use of Microsoft's .Net and Web Services technologies available with ProcessClaims, we look forward to integrating ProcessClaims' web-based solutions with our new Claims Management System to create a completely paperless environment that will result in a more effective and efficient claims process."
    Unitrin Specialty property and casualty insurance products are provided by Financial Indemnity Company, Charter Indemnity Company, Charter County Mutual Insurance Company and Alpha Property & Casualty Insurance Company, and include nonstandard personal and commercial automobile, motorcycle, and specialty watercraft insurance. Nonstandard automobile insurance products are marketed through approximately 9,800 independent agents in a number of states including California and Texas.
    ProcessClaims is the Internet-based bridge linking the insurance and collision repair industries and their partners. By harnessing the power of the Internet and applying the company's unique data translation technology and industry expertise, ProcessClaims provides the auto claims industry with the freedom to do business more efficiently and cost effectively. For more information on ProcessClaims, please contact Adam Levy at (714) 240-7966 or via e-mail at Adam.Levy@ProcessClaims.com.