Problem Car Alert Protects Consumers

    FAIRFAX, Va.--Nov. 26, 2001--Carfax, the leading provider of vehicle history reports, unveiled today a new feature on Carfax.com--the "Problem Car Alert."
    This new tool allows website visitors to instantly obtain a top ten list of vehicles in their area with bad histories.
    "The free 'Problem Car Alert' functions as a watch dog for used car buyers," says Vice President of Carfax, Scott Fredericks. "It points to a sampling of actual problem cars in a particular area that should be avoided. Car buyers can use the list and eliminate those cars immediately from their search without ever having to run a report--it doesn't get much easier than that!"
    Consumers can access the "Problem Car Alert" service at www.carfax.com by clicking on the "Free Services/Problem Car Alert" link in the footer. Based on the entered zip code, Carfax instantly pulls a list of cars in that area with questionable title histories.
    Carfax expects consumers will utilize the new "Problem Car Alert" tool in conjunction with their existing free services such as "Carfax Certified Cars"--an online inventory of clean titled vehicles, listed by zip code, that includes free Carfax reports on those vehicles--and "Find a (Carfax certified) Dealer" to minimize their risk of purchasing potentially dangerous vehicles.
    "This is one more tool in the Carfax toolbox strengthening our commitment of being the one-stop source for vehicle history," says Fredericks. "We have seen first hand that vehicles with questionable pasts can become, at least, money pit and, at worst, a death trap--we want to do whatever we can to inform the public before the buyer ever puts down a dime on a vehicle purchase."

    ABOUT CARFAX

    Founded in 1984, Carfax pioneered the concept of the vehicle history report - the instant background check on any used car. Carfax Vehicle History Reports can confirm a clean title history or identify serious problems with any used car, including salvage history, odometer fraud, flood damage and more. Carfax helps millions of consumers and thousands of car dealers avoid buying used cars with costly hidden problems. Using the 17-character Vehicle ID Number (VIN), used car buyers can access over 1.5 billion vehicle history records from hundreds of different sources in the Carfax nationwide database at www.carfax.com. Every Carfax Report that confirms a clean title history is backed by the $5,000 Clean Title History Guarantee. Carfax, Inc., based in Fairfax, Virginia, is a wholly owned subsidiary of the R.L. Polk & Co.