Dealer Magazine January 1999
Publisher's Notes
Publisher's Notes
Dealer Advocate
Armageddon
Ownership/Operations
The Forgotten Leadership Principle
Managing Change
Succession Planning
Seeking Succession: The Key Man Equity Bridge
Personnel Management
Training Or Education?
Sales & Marketing
The Age Of Innovation
Setting Up Your Business Development Center
Customer Retention: Key To Success In The Next Millennium
You've Hired A New Salesperson Now What?
Cover Story Dealer
The 1999 Chairman of the National Automobile Dealers Association ~Jim Willingham
Computers & Technology
Latest Technology Issues Addressed By Computer Technology Panel
Advertising
Give Your Advertising Steroids And Dominate The Market
The Power of Radio!
Fixed Operations
Parts And Service Better Be One Department, Or Both Lose
Building A Foundation For Profitable Production In Your Body Shop
Sub-Prime Cuts
The State Of The Industry
Sub-Prime Advertising, Infomercial Style
Why Is Sub-Prime So Difficult To Manage?
AFSA Specialty Auto Finance Conference Report
Retail & Racing
Dealer Q&A George Isaacs Ertley MotorWorld
Questions, Suggestions, Comments? Email the Editor,
mroscoe@dealeronline.com.
Copyright 1997-2001 Horizon Communications, Inc.